AI Co-Worker 101
Training Storyboard Presentation
Complete training document displaying all 10 slides with illustrations and content
Title Slide
"Welcome to AI Co-Worker 101. In this training, you'll learn how to work with kiosks and AI systems as teammates, not competitors."
Professional title slide featuring a modern workplace setting with a friendly employee standing next to an AI kiosk system. The image shows collaboration between human and technology in a warm, welcoming environment with soft lighting and contemporary design elements.
Why This Matters
"When everything is automated, customers feel lost, lines get stuck, and employees feel sidelined. Responsible AI means balance."
Split-screen comparison showing three scenarios: left shows frustrated customers at a fully automated kiosk, right shows overwhelmed staff handling everything manually, and center shows the perfect balance with humans and AI working together harmoniously.
Knowledge Check
After Slide 2 • Storyboard Reference
Which of the following is NOT a learning goal of this training?
Answer Options:
C. Replace all human interaction with AI
Learning Goals
"By the end of this training, you'll know when to let AI take the order, and when to step in with the human touch."
Infographic-style illustration with three connected goals represented by icons and pathways. Shows an AI robot handling routine tasks, a helping hand reaching out to assist customers, and a heart symbol representing human connection and care.
Meet Your New Co-Worker
"Think of AI as a new teammate. It's great at routine, repetitive tasks. But it still needs YOU for judgment and empathy."
Friendly workplace scene showing a human employee and an AI kiosk depicted as partners working side-by-side. The AI system is shown with a subtle friendly interface while the human employee demonstrates warmth and approachability, emphasizing teamwork rather than competition.
Knowledge Check
After Slide 4 • Storyboard Reference
A customer orders one cookie and a bottled water at the kiosk during rush hour. What's the best move?
Answer Options:
B. Let the kiosk process it
When to Let AI Lead
"During rush hours, let kiosks handle simple cookie and drink orders. This frees you to focus on speed, quality, and customer care."
Busy restaurant scene during rush hour with customers successfully using kiosks for simple orders (cookies, drinks) while staff efficiently manage food preparation and quality control. Green checkmarks highlight smooth AI-handled transactions.
Knowledge Check
After Slide 5 • Storyboard Reference
Which situation requires YOU to step in instead of AI?
Answer Options:
B. Customer is unsure about nut allergies
When to Step In
"When a customer looks stuck or asks for details, that's your cue to step in. AI can't explain like you can."
Three vignettes showing staff intervention: a confused customer receiving help at a kiosk, an employee explaining special dietary options, and a staff member carefully addressing allergy concerns with concerned but reassured customer expressions.
Knowledge Check
After Slide 6 • Storyboard Reference
AI can provide the same warmth and personal touch as a human.
Answer Options:
False
The Human Touch
"AI may process the order, but YOU deliver the experience. A smile, a thank-you, a warm box of cookies — that's irreplaceable."
Heartwarming moment showing an employee delivering fresh cookies with a genuine smile to a happy customer. The scene emphasizes human warmth, eye contact, and personal connection that technology cannot replicate, with warm lighting and authentic emotions.
Knowledge Check
After Slide 7 • Storyboard Reference
The kiosk screen goes blank mid-order. What's your best response?
Answer Options:
B. Step in and process the order manually
Fail-Safe Mode
"If the kiosk freezes or crashes, you're the hero. Always know how to switch to manual orders."
Action scene showing a confident employee smoothly transitioning to manual order-taking when a kiosk screen shows an error message. The staff member appears calm and prepared while customers look relieved, demonstrating human adaptability and problem-solving.
Key Takeaways
"Remember: AI is the co-pilot. You're the captain. Use AI for efficiency, step in for empathy, and always keep the customer at the center."
Metaphorical airplane cockpit view with human as captain and AI as co-pilot, symbolizing leadership and collaboration. The image shows both working together with the customer (represented as the destination) at the center of their navigation display.
Knowledge Check
After Slide 9 • Storyboard Reference
Match the response to the situation:
Answer Options:
Match each situation to the correct response:
Complete matching solution:
Practice Scenario
"A customer is stuck at the kiosk and the line is growing. What do you do? Let's practice spotting when to step in."
Interactive scenario illustration showing a frozen kiosk screen, a confused customer, and a growing line of waiting customers. An employee is approaching to help, with thought bubbles showing decision-making process and multiple solution options.
Training Complete
This storyboard presentation covers the essential principles of working alongside AI systems. Remember: AI is your co-worker, not your replacement. Use these guidelines to deliver exceptional customer experiences while leveraging technology effectively.